Privacy Policy

Last Updated: April 20, 2026


ReBrand Wellness LLC, doing business as ReBrandMD ("ReBrandMD," "we," "us," or "our"), respects your privacy.


This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our platform, request treatment, purchase programs, communicate with us, or otherwise interact with our services.


Information We Collect


We may collect the following categories of information:


  • name
  • email address
  • phone number
  • billing and shipping address
  • account information
  • payment-related information
  • order and purchase history
  • communications with support
  • health-related information submitted through assessments or intake forms
  • treatment goals and preferences
  • website usage information
  • device and browser information
  • IP address
  • cookie and tracking information


Health Information


When you use healthcare-related services, you may provide health-related information that may include medical history, medications, allergies, symptoms, weight-related information, treatment goals, and other health details.


Some health-related information may be protected under HIPAA or other health privacy laws when handled by covered entities or business associates.


ReBrandMD is not a medical provider and is not itself a healthcare provider. Medical providers and pharmacies may be HIPAA-covered entities. Where ReBrandMD acts as a business associate or service provider, we handle protected health information in accordance with applicable agreements and law.


How We Use Information


We may use information to:


  • provide and improve our website and services
  • create and manage accounts
  • process treatment requests
  • facilitate health intake and provider review
  • coordinate with medical provider and pharmacy partners
  • process payments and authorizations
  • provide customer support
  • send transactional communications
  • send marketing communications where permitted
  • improve website performance
  • prevent fraud and misuse
  • comply with legal obligations


How We Share Information


We may share information with:


  • medical provider partners
  • pharmacy partners
  • payment processors
  • technology vendors
  • customer support vendors
  • shipping and fulfillment partners
  • analytics and advertising partners
  • legal, compliance, or regulatory parties when required
  • other parties with your consent


We do not sell protected health information.


Cookies and Tracking


We may use cookies, pixels, analytics tools, and similar technologies to operate the website, improve performance, understand user activity, and support marketing where permitted by law.


You may adjust cookie settings through your browser. Depending on your location, you may also have rights to opt out of certain targeted advertising or sharing activities.


Data Security


We use reasonable administrative, technical, and physical safeguards designed to protect personal information.


No online system can guarantee complete security.


Data Retention


We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and support business operations.


Medical providers and pharmacies may maintain their own records according to their own legal obligations.


SMS and Email Communications


If you provide your phone number or email, you may receive transactional messages related to your account, treatment request, order, program, or support inquiry.


You may opt out of marketing messages at any time. Transactional communications may still be sent where necessary to provide services.


Mobile information, including SMS opt-in data, will not be shared with third parties or affiliates for their own marketing or promotional purposes.


Children's Privacy


Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children under 18.


U.S. Use


Our services are intended for users located in the United States.


Your Privacy Rights


Depending on your state of residence, you may have rights to access, correct, delete, or receive a copy of certain personal information, and to opt out of certain uses.


To exercise privacy rights, contact:


support@rebrandmd.com


Contact


ReBrand Wellness LLC

support@rebrandmd.com